1·The category of "helpfulness" is broad. It may entail useful listening as well as talking, synthesizing as well as generating ideas.
有益＂的定义是很广泛的。必须包括有益的倾听与谈论，综合意见并有自己的见解。
1·Some aspects of patient satisfaction with care are significantly improved, including perceptions of staff attentiveness and helpfulness.
病人对护理满意度的一些方面明显改善，包括工作人员的关注度和有益性。